What We Do
Clannad Global Ltd provides your organization with a professional call center service that is exactly tailored to your organizations requirements. From tailored contracts & SLA's to multi-lingual and time zone spanning services - we are skilled in the majority of call center functions. We also have experience working with a diverse client listing, meaning we are highly adaptable and suited to those who are new to outsourcing their call center functions.
Below is a list of some, but not all of our services. We are resourceful and flexible enough to consider most lines of enquiry. What we do is not limited to just what services are provided at the moment, therefore if your requirement is not on list below, contact us and let us know, we would greatly appreciate your insight.
Incoming Calls
Clannad Global Ltd are specialists at inbound calls. We can provide the following services to start-ups through to established multi-nationals.
- Answering services.
- Order processing
- Enquiry & helpdesk
- Customer or in-house department support services
- Virtual receptionist
Outgoing Calls
Clannad Global Ltd are just as skilled on outbound calls as inbound, meaning we can provide the essential services your organization require.
- Telesales & telemarketing
- Calendar & appointment setting
- Market research
- Multi-lingual services
- Lead & appointment generation
- Customer up-selling & cross-selling
Outsourcing
No need to finance and establish an in-house department with all the associated risks, when Clannad Global Ltd can provide the perfect outsourced solution.
- Cost effective
- Established and ready to go
- Tailored contacts - let us know your SLA's
- Specialists in Information Technology & Marketing